ONLINE SCAM & ECOMMERCE DISPUTE
You Got Scammed Online.
There Are Legal Options.
Our attorneys handle online purchase fraud, marketplace disputes, subscription traps, chargeback denials,
and ecommerce scams under federal and state consumer protection laws.
Free case review — no obligation, no upfront fees.
Help with online fraud, fake merchants, chargeback denials & marketplace disputes.
Online scam attorneys in all 50 states.
Fill out the form for an immediate call back from a legal representative!
Online Scam & Ecommerce Dispute Lawyer
"The Company Is Overseas — What Can I Do?" More Than You Think.
Online fraud and ecommerce disputes are among the fastest-growing consumer legal issues in the country. The tactics range from obvious — a fake merchant who takes payment and ships nothing — to sophisticated: subscription traps buried in checkout flows, marketplace sellers who misrepresent goods, chargeback processes that are deliberately designed to exhaust you, and digital service providers who don't deliver what was sold.
The most common reason victims don't pursue legal action is the belief that nothing can be done — especially when the seller appears to be overseas or operating behind a marketplace platform. That belief is often wrong. The FTC Act, Electronic Fund Transfer Act, state UDAP statutes, and credit card dispute rights give US consumers meaningful legal tools regardless of where the seller is located. A free case review can identify what options apply to your specific situation.
Free consultation. Flat-fee and legal plan options available. Online scam attorneys in all 50 states.
No retainer required to start.
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Free Case Review — No Obligation
Federal & State Internet Fraud Law
Online Scam Attorneys in All 50 States
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⚠️ Situations That May Give You a Legal Claim
Online Fraud Is Often More Actionable Than Victims Realize
You paid for a product online and it never arrived, arrived damaged, or was materially different from what was advertised
A subscription or free trial charged your card without clear disclosure of the recurring billing terms
Your chargeback was denied by your bank or credit card company despite a valid dispute
A marketplace seller (Amazon, eBay, Etsy, Facebook Marketplace) misrepresented the item and the platform refused to intervene
A digital product, software, or online service was not delivered as described and the provider refuses to refund
You were targeted by a phishing, impersonation, or advance-fee scam that resulted in financial loss
An online retailer or service used deceptive checkout practices — hidden fees, pre-checked add-ons, or obscured recurring charges
A free case review identifies which laws apply to your situation and what remedies may be available.
Online Scam & Ecommerce Dispute Types We Handle
Every Major Category of Internet Consumer Fraud
Online Purchase Fraud
Merchant takes payment and fails to deliver, ships a counterfeit or materially different product, or disappears entirely after the transaction.
Subscription & Auto-Renewal Traps
Free trials that convert to paid subscriptions without clear disclosure, recurring charges buried in terms, or companies that make cancellation deliberately impossible.
Marketplace Seller Fraud
Third-party sellers on Amazon, eBay, Etsy, Walmart Marketplace, or Facebook Marketplace who misrepresent products, fake reviews, or sell counterfeit goods.
Chargeback Denial & Bank Disputes
Bank or credit card company denied a legitimate chargeback, sided with the merchant without proper investigation, or failed to follow Regulation E dispute procedures.
Digital Product & SaaS Disputes
Software, online course, SaaS platform, or digital download that was not delivered as described, had material defects, or was terminated without refund.
Phishing & Impersonation Scams
Scammer impersonated a trusted brand, government agency, or financial institution to obtain payment or personal information, resulting in financial loss.
Vacation & Rental Fraud
Fake vacation rental listings, timeshare resale scams, or travel booking fraud where payment was taken for accommodation that did not exist or was misrepresented.
Online Employment & Investment Fraud
Work-from-home scams, advance-fee fraud, fake investment platforms, or crypto trading schemes that resulted in loss of money.
Deceptive Online Advertising
Products or services sold through deceptive online advertising — misleading claims, fake reviews, undisclosed paid endorsements, or results that cannot be substantiated.
What an Online Fraud Attorney Does for You
The Scammer Counted On You Having No Recourse. An Attorney Changes That.
Case Evaluation
Reviews your transaction records, communications, and payment history against applicable federal and state fraud statutes to identify viable claims and remedies.
Demand Letters & Escalation
Sends formal legal demand to the merchant, platform, or payment processor — often enough to trigger a refund or reversal that customer service refused.
Bank & Card Dispute Support
Assists with escalated chargeback disputes, Regulation E EFTA complaints, and bank error resolutions when your financial institution hasn't responded properly.
Regulatory Complaints
Files complaints with the FTC, CFPB, IC3 (FBI Internet Crime Complaint Center), state attorney general, and relevant consumer protection agencies.
Civil Litigation
Files suit for damages in federal or state court when the matter warrants formal legal action. Small claims is also an option for certain lower-dollar disputes.
Damages Recovery
Pursues actual losses, statutory damages, and attorney fee recovery available under the FTC Act, state UDAP statutes, and the Electronic Fund Transfer Act.
⚖️ Your Legal Service Options
Choose the Model That Fits Your Situation — Free Consultation Helps You Decide
Legal Plan
From $26.95/Month
Ongoing attorney access covering online disputes plus any other personal or business legal matter. No retainer, no hourly fees for covered services. Best if you shop or do business online regularly.
Best for: Ongoing protection, multiple legal matters, families and businesses.
Flat-Fee Service
One Price Per Matter
A single defined task — demand letter, chargeback escalation letter, regulatory complaint — quoted before work starts. No hourly surprises.
Best for: One specific dispute, defined scope, known outcome.
Attorney Consultation
Hourly or Contingency
For high-value fraud cases, complex multi-party disputes, or situations requiring formal litigation. Many online fraud cases allow attorney fee recovery from the defendant.
Best for: High-value claims, litigation, complex multi-party cases.
Why Request Legal Service
Online Scam & Ecommerce Attorneys. All 50 States. Free Consultation.
Internet & Consumer Law Specialists
Attorneys with specific experience in FTC Act, EFTA, state UDAP statutes, and internet fraud litigation — including cross-border and marketplace platform disputes.
Plans From $26.95/Month
Legal plan members get ongoing attorney access covering online disputes and all other legal matters — no retainer, no hourly billing for covered services.
10-Minute Callback
Submit your details and a legal representative calls back within 10 minutes during business hours to review your situation and identify your options.
All 50 States
Online fraud laws vary by state. Having an attorney familiar with your state's specific UDAP statute, damages rules, and court procedures significantly impacts your outcome.
Works Even When the Seller Is Overseas
US consumer protection laws, credit card dispute rights, and payment processor agreements apply to US consumers regardless of where the seller is located. Legal options often exist even when the merchant has disappeared.
Confidential from the First Call
All case details stay protected. Attorney-client privilege applies from the first consultation regardless of which service model you choose.
❓ Common Questions About Online Scam Legal Help
"The company is overseas — can I actually do anything?"
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Often yes. If you paid by credit card or debit card, US dispute rights and Regulation E apply regardless of where the seller is. The FTC and state attorneys general also have jurisdiction over deceptive practices targeting US consumers. And if the seller operated through a US-based marketplace platform, that platform may have liability or obligations to you. A case review identifies exactly which levers are available.
"My bank denied my chargeback — is that the end of it?"
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No. Banks deny chargebacks incorrectly all the time, and the initial denial is not final. You have the right to escalate within the bank, file a complaint with the CFPB, and in some cases pursue the bank itself under Regulation E for failing to properly investigate. An attorney can also pursue the merchant directly through separate legal channels.
"The amount lost isn't very large — is legal action worth it?"
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State UDAP statutes often provide statutory damages (a fixed amount per violation, regardless of actual loss) and attorney fee recovery from the defendant. This makes legal action viable even on smaller amounts. A flat-fee demand letter is also a cost-effective first step that resolves many disputes without full litigation.
"The marketplace says it's not their problem — seller to buyer dispute."
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Marketplaces have terms of service that create obligations to buyers, and in some cases legal liability for fraudulent listings. An attorney can review the platform's policies, file regulatory complaints naming the platform, and pursue the seller through court in the US if they have any US presence or use US payment processors.
"I'm embarrassed — I should have known better."
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Online scams are specifically engineered to be convincing. Victims include professionals, business owners, and people who are normally careful. Embarrassment has no legal relevance to whether you have a valid claim — what matters is what the other party did and whether it violated the law. A case review is confidential and non-judgmental.
"How quickly do I need to act?"
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Time matters for two reasons. Credit card chargebacks must be filed within 60–120 days of the transaction depending on your card network. State UDAP and fraud claims have statutes of limitation typically ranging from 1–4 years from discovery. The sooner you act, the more options remain available. A free case review costs nothing and takes minutes to start.